Siemens Xcelerator partner ecosystem boosted with AI-driven field service, asset management solution from IFS

(WO) – Siemens Smart Infrastructure has expanded its Siemens Xcelerator partner ecosystem with the addition of the AI-driven field service and asset management suite from IFS, a provider of industrial AI and enterprise software for companies that manage complex assets, operations, and service focused activities.

The powerful SaaS solution includes AI-enabled asset monitoring and a scheduling and optimization engine that enables increased resource utilization and service uptime of assets in electrical substations.

By adding IFS's cutting edge industrial AI suite to the Siemens Xcelerator partner ecosystem, an open ecosystem of certified partners, Siemens has expanded its offering to deliver unparalleled end-to-end value for customers in utilities, industries, and critical infrastructure.

This latest portfolio addition addresses key challenges faced by customers including aging infrastructure, supply chain constraints, lack of transparency around critical spare parts and inventory management, and a shortage of experienced personnel.

Through the integration of real-time asset performance data with automated workflows, parts management, and field service execution, the solution enables organizations to optimize maintenance strategies and reduce operational costs.

“Our customers are facing complex challenges including the need to increase productivity, optimize OPEX conditions, and minimize downtime, while meeting sustainability goals. Technology that underpins the entire asset and service lifecycle is therefore key, as sustainability success depends upon how well you manage and maintain your enterprise assets,” says Stephan May, CEO of Electrification and Automation at Siemens Smart Infrastructure.

“By adding the IFS suite to Siemens Xcelerator, our customers are set to benefit from an expanded offering that truly complements our newly launched Electrification X portfolio.”

Siemens' Electrification X Asset Management applications now leverage APIs to offer completely automated information flows - data stemming from IoT sensors and enriched by Siemens’ domain analytics - for use in IFS’ industry leading AI-powered suite.

This allows for triggering automated work orders, inspection checks, inventory, and spare parts management for electrical substation critical assets. Customers benefit from a single pane of glass to view unified data from multiple sources, providing insight into asset health, alongside enterprise-wide automated workorders, inventories, and spare part management, all of which saves them costly CAPEX and OPEX.

The unique value proposition lies in IFS's ability to identify the detected asset anomalies from Siemens' systems, automatically log them, display them in lobbies, create required tickets, schedule work to the right crew at the right time, dispatch the operatives, and execute in the field.

“We are delighted to form part of the Siemens Xcelerator partner ecosystem,” says James Lewis, Head of Service Management Business Unit at IFS.

“With the end-to-end value of our joint solution, from issue detection through to resolution, our customers will benefit from one powerful SaaS application offering fully automated information flows for AI-enabled health assessments of critical assets, right through to ensuring service uptime through optimization and scheduling of the field force, and utilization of assets in electrical substations.”